Please email or text before ordering to make sure all the ingredients for your glaze are currently in stock. Once you receive confirmation, you can place your order through our website. Please allow up to 5 days for the studio to make your glazes. We will email you when your order is ready. You must plan on picking up your glazes no later than one week from the time you receive an order ready for pickup email from us. The studio does not ship glazes and there is no refund or return available once we start making the glaze in your order.